Field Service Engineer - Korea

About Nearfield Instruments

Nearfield Instruments (NFI) is a fast-growing scale-up high-tech company. We design, develop, integrate, market and service advanced metrology machines. Our machines enables our customers - the world’s leading chipmakers – to increase the production yields, and thus, functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.

Founded in 2016, we bring together the most creative minds (approx. 380 employees) in science and technology and develop a one-of-a-kind, revolutionary high throughput Scanning Probe Microscopy system.

What you’re going to do?

As a Field Service Engineer, you will be servicing our semiconductor metrology systems at the customer fab. You are responsible for periodic and preventive maintenance of our products and execute hardware (HW) and Software (SW) upgrades. You solve potential problems that occur during wafer operations. You also improve procedures, do administrative updates in the issue database, and suggest improvement proposals to increase the serviceability and reliability of NFI products.

Besides working to improve our systems you are our eyes and ears in the customer fabs for customer feedback about Nearfield and competition.

The work will include:

• Troubleshoot on NFI products in case of problems.

• Collect logging and diagnostics data, analyse and discuss it with the support team and conduct root-cause analysis

• Execute and /or implement solution for problems during service or upgrade.

• Execute tests on (sub)system level and document progress of service and test plans.

• Solve and/or report problems during service and come with improvement proposals.

• Replace spare parts and / or upgrade spare parts using procedures and tools.

• Create test and calibration procedures for (sub)systems of NFI products.

• When required, order spare parts and tools from NFI headquarters.

• Inspection and registration of delivered spare parts and consumables.

• Prepare facilities, tools, procedures and system for service and upgrade.

• Maintain the toolbox which includes inspect and cleaning tools and in case broken, replacing these tools

What do we require from you?

• Strong knowledge of operation/applications of semiconductor metrology tools is required.

• Have 3+ years of field work experience with customer engagement experiences, or 3+ years’ experience in IC processing/semiconductor equipment/ semiconductor industry or related field.

• Have a strong affinity with SW and controls.

• Work experience in the Semiconductor industry.

• Preferably have coding capability (Matlab, Python...etc.) for data analysis, visualization, and algorithm development.

• Flexible and capable of working in a high-tech environment.

• Excellent communication/presentation, organizational, analytical, and interpersonal skills.

• Be self-driven, independent, yet a strong team player.

What can you expect from us?

You will be working in an innovative and openminded environment where you can direct impact the future of our company. Next to that we also provide an attractive package fitting in the industry and challenges ahead

Apply for the job

Do you want to join our team as our new Field Service Engineer Korea? Then we'd love to hear from you!