
Job description
About Nearfield Instruments
Nearfield Instruments (NFI) is a fast-growing high-tech scale-up. We design, develop, integrate, market, and service advanced metrology systems for the semiconductor industry. Our machines enable the world’s leading chipmakers to increase production yield and performance, resulting in smaller, faster, and more powerful consumer electronics.
Founded in 2016, Nearfield Instruments brings together approximately 380 of the most creative minds in science and technology. Together, we are developing a unique, high-throughput Scanning Probe Microscopy system that is truly one of a kind.
Where will you be working?
We are currently setting up and organizing our Customer Support Team. You will be part of this newly formed team, working closely with two other team members. In this role, you will collaborate with customers, Supply Chain, engineers, and specialists across the organization.
What will you be doing?
In this role, you will play a key part in managing and optimizing our spare parts operations. Your responsibilities will include:
Managing spare parts availability and ensuring an efficient material flow
Preparing export documentation and coordinating shipments of spare parts and tools to customer sites
Building, implementing, and maintaining spare parts processes and lifecycle management
Analyzing the quality performance of replaceable parts and conducting failure analyses using structured root-cause methodologies
Driving continuous improvement in decision-making across the full lifecycle of service and replaceable parts to optimize availability (national and international)
Managing Preventive Maintenance parts and MTBF-related procedures
Collaborating closely with internal and external customers to understand their needs
Working with suppliers to improve performance and reliability
Why is this position for you?
This role is ideal if you:
Enjoy working in a complex, evolving environment where processes still need to be designed and refined
Have a strong interest in both technology and the semiconductor industry
Want to understand customer challenges and translate them into effective spare-parts solutions
Thrive in a scale-up environment where you can work on a wide range of topics and make a visible impact on the core business
Job requirements
What are we looking for?
Working in a scale-up offers exceptional learning opportunities, but it can also be dynamic and fast-paced. You feel comfortable with change, enjoy improving processes, and are willing to go the extra mile when needed. You also recognize yourself in the profile below.
Required experience and skills:
Proven experience in customer support and spare parts management
Demonstrated experience in logistics, including export documentation and shipping preparation
Knowledge of stock level calculations and inventory management
Strong ability to understand customer needs and translate them into effective solutions
At least 5 years of relevant work experience
Familiarity with Preventive Maintenance and MTBF concepts
Experience with statistics and/or statistical engineering
Proven ability to build and maintain effective working relationships across functions and organizations
Strong focus on quality and continuous improvement, with experience in structured problem-solving techniques
What can you expect from us?
Getting on board now is a great opportunity to grow with the company from a technical, personal, and financial perspective. Nearfield's momentum is energetic and promising!
Our starting point is of course to pay someone a fair and competitive salary and besides this we offer you:
Valuation of your work-life balance;
Time for some relaxation: 30 holidays per calendar year (based on 40 hours);
8% holiday allowance;
Commuting allowance;
Discount on your health insurance;
We are here to support one another, and colleagues are there to help you. TEAM is very important, Together Everyone Achieves More!
Besides a challenging role where you can utilize the full extent of your professional knowledge.
Apply for the job
If the above challenges excites you, we encourage you to send us your details using the Apply now button on our career site.
Our recruitment process:
Screening by Recruiter
2 rounds of interviews (Technical + HR)
Offer and reference check
Onboarding and welcome at Nearfield Instruments!
Recruitment, consultancy and/or other agency?
We appreciate the interest, but we source all our candidates directly. We understand that you as an intermediary want to present candidates to our interesting positions. This is not how we have structured our recruitment.
This means that all profiles offered to Nearfield Instruments will be treated as direct applications. Unless we have explicitly agreed otherwise.
- Rotterdam HQ
or
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